Return & Refund Policy

7-Day Returns & Exchanges

We offer a 7-day return and exchange window from the date of delivery. To be eligible, products must be unused, in their original condition, and returned with all packaging and accessories.

How to Request a Return

To start a return or exchange, please contact us at support@dirtaccessories.in within 7 days of receiving your order. Our team will guide you through the next steps.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please email us within 48 hours of delivery with clear photos or videos. We will review the issue and arrange a replacement or refund if approved.

Exchanges

Exchanges are available for damaged, defective, or incorrectly delivered products. If a replacement is unavailable, you may choose an alternative product or wait for restocking.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an incorrect or damaged item sent by us. We recommend using a trackable courier service for all returns.

Refunds

Once your returned item is received and inspected, we will notify you of the approval status. Approved refunds are processed to the original payment method and may take 7–14 business days to reflect.

Non-Returnable Items

Products purchased during clearance sales, special promotions, or marked as No Return / No Exchange are not eligible for returns or exchanges.

Delivery Issues

Orders returned due to an incorrect address, incorrect contact details, or customer unavailability are not eligible for cancellation or refund. Re-shipping can be arranged at the customer's expense.

Need Help?

For any questions regarding returns, exchanges, or refunds, contact us at support@dirtaccessories.in and we'll be happy to assist you.